for booking on American Airlines which is the only airline that had seats which was double in price
due to holiday travel . No supervisor was available after my wife spoke with agent. While my wife was waiting for the JetBlue person to talk to her - she was looking for other options and found 3 available seats on American. Because this is a very busy travel day we couldn't find any other options. American Airlines left LaGuardia 45 minutes after JetBlue was supposed to leave NY. The weather was great and the airport was busy. JetBlue might want to claim weather caused cancellation but the everyone else was flying. They should not get away with cancellations that are unjustified.
We were luckier than others because we found a flight. JetBlue made no effort to help us get to our destination within a reasonable time.
This is a terrible way to treat customers. JetBlue was not interested in helping solve a problem or provide options. Their Website had no notifications about the cancellations. Other airlines were flying to and from LaGuardia on Wednesday morning.
We booked a flight on American Airlines - the extra costs for us: over $700 (for three of us).
I believe that the FAA should look into this matter and determine if this is common. That's why I'm reaching out asking for your experiences.
My wife and I had planned a short trip to visit my in laws in Florida. We left on Wednesday and will be home on Saturday. JetBlue told us that the first flight they could have booked us on was Thursday late in the afternoon--which would have been unacceptable.
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